CUSTOMER SUPPORT

CUSTOMER SUPPORT

How do I make a reservation?

Please, send us an email to deepal.yatawara@gmail.com or fill-in the form in the CONTACT US section specifying some details: reservation period, type of room, number of persons, special requirements. We will get back to you within 24 hours.

 

Food Service

Unawatuna beach offers unlimited dining possibilities from casual to fine-dining. There are many restaurants offering a choice of fresh sea-food, international dishes, local dishes and fast food.

 

Payment options

Advance payment possible via bank transfer or PAYPAL. Direct payment at the reception only cash. At this moment the only payment option in cash and we apologies for the possible inconvenience.

We accept USD, EUR, AUD and Sri Lankan rupees.

The exchange rates depend on the Central Bank daily exchange rates.

Credit cards and traveller cheques are not accepted.

 

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FAQ

How do I get to Unawatuna from the Colombo airport?

We can arrange pick-up and drop-off service. The prices depend on the type of the car, number of passengers and the guest's special requirements.

 

Are there mosquito nets in the rooms?

Yes, all our rooms have mosquito nets.

 

Is the beach safe? Are there jellyfish in the water?

Unawatuna beach is very safe. Jellyfish stings requiring medical treatment have never been reported.

 

Which languages are spoken in your property?

Our reception staff speak and understand ENG, ITA, GER, RUS, CZE, SVK, POL languages

 

Where can I exchange or withdraw money?

You can pay in your preferred currency, we accept USD, EURO, AUD, LKR. However, you can exchange money in one of the several travel agencies in the area. The nearest ATM/cash point is located 1 km from our Villa.

 

What are the local attractions to visit?

There are several tourist attractions within a walking distance. We will be pleased to assist you in choosing the one for your particular interest. There are optional half-day or one-day trips available from our external partners/local travel agents.